Privacy Policy

Last updated: 9/12/2026

1. Who We Are

Boeked.com is a business management platform for independent service professionals. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, phone number
• Business information: business name, logo, working hours
• Client data: names, contact details, appointment history, birthday
• Payment data: transaction records (processed securely via Stripe)
• Usage data: cookies, analytics, and device information

3. How We Use Your Data

We use your data to provide and improve our services, process payments, send appointment reminders and marketing communications (with consent), and comply with legal obligations.

4. Legal Basis

We process your data based on: contractual necessity (to provide the service), legitimate interest (to improve our platform), consent (for marketing emails and cookies), and legal obligations (tax and accounting requirements).

5. Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage patterns. You can manage your cookie preferences via the cookie banner.

6. Third-Party Services

We share data with trusted third parties including Stripe (payment processing), Brevo (email delivery), and Twilio (SMS notifications). All third parties comply with GDPR requirements.

7. Data Retention

We retain your data for as long as your account is active. After account deletion, data is permanently removed within 30 days, except where legal retention obligations apply.

8. Your Rights

Under GDPR, you have the following rights:

• Right of access — request a copy of your data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to data portability — export your data
• Right to object — opt out of marketing communications

9. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at privacy@boeked.com.